Ordering & Shipping Info

 

 

Typical Delivery Costs

Prices based on typical order of Glacier Tape and Cooling Towel. For larger orders, shipping price is adjusted accordingly.

Zone 0 – €6,95
Belgium, Germany

Zone 1 – €7,95
Denmark, Luxembourg, Netherlands

Zone 2 – €11,95
Spain, Monaco, Italy, Portugal, Lithuania, Poland, San Marino, Vatican, Austria, France, Lichtenstein, Czech Republic

Zone 3 – €14,95
United Kingdom (UK), Guernsey, Isle of Man, Switzerland, Portugal, Slovakia

Zone 4 – €19,95
Ireland, Finland, Sweden, Norway, Greece, Croatia, Slovenia, Estonia, Latvia, Lithuania

Zone 5 – €29,95
Andorra, Canada, United States (US), Mexico, Brazil, Colombia, Ecuador, Costa Rica, Panama, Chile, Argentina, Uraguay, South Africa, Rwanda, Marocco, Singapore, South Korea, Taiwan, Vietnam, Cambodia, Thailand, Indonesia, Malaysia, Philippines, United Arab Emirate (UAE), Qatar, Saudia Arabia, Egypt, Turkey

Zone 6 – €39,95
Japan, Australia, New Zealand

Zone 7 – €49,95
Rest of World

Typical Shipping Times

3 – 4 working days in Europe
Up to 2 weeks outside the EU

Times can vary, tracking info is provided when orders are dispatched. Products that are ‘out of stock’ are marked on the website with an estimated shipping date. 

Tracking

Deliveries are usually dispatched in 1-2 days after placing your order. When your order is dispatched, tracking will be sent via email

Do I have to pay customs?

There are no customs duties for orders delivered to European Union addresses.

For orders delivered outside of the EU, full customs documentation is included with the delivery and each country may apply different rules or thresholds for applying customs duties, fees and tax. 

Issues with your order

The easiest way to connect is using the chat option on our website (look for the green button). Please have your order number available. If a staff member is not immediately available, please provide your email so that we can respond directly.